Terms and Conditions

1.Who issues these terms

These terms are issued by AI Web s.r.o., company number 21012288, registered in the Czech commercial register, the operator of the ptbk.io website and the Promptbook services (the "operator").

You can reach us at legal@ptbk.io or through the Czech data box hzuu4yn.

2.What these terms cover

These terms apply to visiting and using the website, to registering for workshops, trainings, and online events, to ordering consultations, and to subscribing to our news.

If we enter into a separate contract with you, our relationship is governed primarily by that contract and these terms apply to whatever the contract does not cover.

3.Using the website

We provide the content of the website as it is, as information about our services. We reserve the right to change or extend the website, or to discontinue a part of it, at any time.

You must not use the website in a way which would damage it, overload it, or circumvent its security, nor download its content automatically without our consent.

4.Registrations and orders

• By submitting a registration form you make an offer to enter into a contract. The contract is concluded the moment we confirm your registration by e-mail.
• The confirmation states the date, the venue or the link to the online room, the price, and the payment details.
• For free events the contract is concluded by the confirmation of the registration and no obligation to pay arises.
• Capacity is limited. If an event fills up or we have to cancel it, we let you know and refund the price already paid in full within fourteen days.

5.Price and payment

• Prices are stated in Czech koruna. Whether a price includes VAT is always stated with the given event or service.
• You pay against an invoice by bank transfer, by the due date stated on the invoice and at the latest before the event takes place.
• A discount code can be used only while it is valid and cannot be combined with another discount unless we state otherwise.

6.Cancellation and withdrawal

• You can cancel your attendance by e-mail at legal@ptbk.io. If you cancel more than 14 days before the event, we refund the full price; if you cancel later, you may send a substitute in your place.
• If you are a consumer, you have the right to withdraw from a distance contract within 14 days without giving a reason and without penalty.
• If you expressly ask us to start providing the service before that period ends and the service is fully performed, the right to withdraw ceases.
• We return the money the same way we received it, within 14 days of the withdrawal.

7.Intellectual property

The content of the website, the workshop materials, texts, graphics, and software are protected by copyright and belong to the operator or to its partners.

You may use the materials you receive from us for your own needs and for the needs of your company. You must not distribute, sell, or build your own training on them without our written consent.

The content you send us stays yours. You only grant us the right to use it to the extent needed to provide the service.

8.Liability

Our services build on the current state of knowledge in artificial intelligence. We do not guarantee any particular business result you achieve with our advice or tools.

We are not liable for damage caused by an outage of the website, by a technical fault on the side of a service provider, or by force majeure.

Towards businesses, our liability for damage is limited to the price paid for the given service. Towards consumers, liability follows the law and this limitation does not apply.

9.Personal data

How we handle personal data is described in our privacy policy.

10.Disputes

We try to settle disputes by agreement, so write to us first at legal@ptbk.io.

If you are a consumer and we do not reach an agreement, you can turn to the Czech Trade Inspection Authority, which handles the out-of-court resolution of consumer disputes, adr.coi.cz.

11.Final provisions

Our relationship is governed by the law of the Czech Republic, in particular by the Civil Code, and any disputes are decided by Czech courts.

We may change these terms. A contract already concluded is governed by the wording effective on the day you submitted your registration.