Start
$19 / 30 days, one-off
Try one workflow in real operations.
- One client environment
- No automatic renewal
- No product support or SLA
A licence for your business workflow.
Try it in real operations. Then continue monthly, with no annual commitment.
Business
$100 / month per client environment
Ongoing operations with product support.
- Multiple agents in one environment
- No annual commitment
- First substantive response within 16 working hours
Excluding VAT. AI, server and partner services are charged separately.
How billing works
Start is one 30-day production pilot, available once per end client. It does not renew automatically; continuing under the commercial licence requires ordering Business. Business can be cancelled for the next billing period.
What is a client environment?
An instance is a separate environment for one end client, not a physical server. It can contain multiple agents. Multiple client environments on a shared server require multiple licences; each additional separate production instance is billed separately.
Total costs, beyond the licence
Hosting, databases, storage, AI model usage and external services are charged separately. Solution design, installation, integrations, training and ongoing agency work are also separate.
AI and infrastructure are paid by the client, or the partner as agreed. Promptbook does not sell managed hosting. Server management, installing updates, custom development and unlimited consulting are not included.
Updates are published in standard releases. A subscription does not commission a separate distribution or a custom repair schedule.
Calculate complete costs and benefits →Business support
Business includes initial assessment of reported platform issues. A first substantive response within 16 working hours means an assessment, a request for required information or a proposed next step. An automated acknowledgement is not a substantive response.
Monday–Friday, 9:00–17:00, Europe/Prague, excluding Czech public holidays.
Your partner handles routine care. One authorized technical contact communicates with us for each client environment. Report platform issues to jiri@ptbk.io.
The SLA does not guarantee resolution within a particular time or availability of the server, app or external services. It excludes continuous on-call support, a phone hotline and servicing third-party systems. The supported version and configuration are defined in the order.
Public code and self-hosting
Independent development and non-production testing have no licence fee under the public licence terms, without product support or SLA. This is not a third pricing plan.
For production, including self-hosting, we offer Start or Business. A paid licence is required to the extent production use is not permitted by the public licence of the specific version; existing rights and individual component licences are unaffected. Exact rights are defined by the licence terms and order.
More environments or a different scope?
We will prepare a tailored offer. We do not offer round-the-clock human support. Exact rights and terms are set out in the order, licence agreement and, where applicable, the partner agreement.